Chief Program Officer
Anthos|Home is an innovative new nonprofit that will transform the system by which New York City residents with housing subsidies locate and rent available housing.
Anthos|Home is modeled on Brilliant Corners in California, a successful housing clearinghouse that uses a flexible pool of funding to administer and quickly find apartments for tenants.
Anthos|Home will help to streamline the apartment search, approval, and move-in processes, and fill in gaps in the current NYC voucher housing market process. The organization will be a game- changer for New Yorkers who are unhoused or at risk of homelessness and for the public systems that serve them.
The Chief Program Officer (CPO) will be responsible for developing, implementing, and overseeing Anthos|Home housing and programmatic efforts. It is an exciting opportunity to be at the ground level of a new nonprofit that will improve the voucher housing experience and landscape in New York City to be more effective. The CPO will be a member of the Executive Team and responsible for program development and managing relationships with city and state government to ensure service goals and deliverables are met. The CPO will consult with the CEO and other executive managers to create programming and services that will break down silos to successfully house voucher holders in NYC. The CPO will be responsible for hiring, staff management, team development and program oversight. Other duties and responsibilities include: tracking program funding, assisting with fundraising, soliciting feedback, and analyzing the effectiveness of programs.
The CPO will also work closely with the development department to create and respond to grant requests. S/he will ensure that Anthos|Home’s activities and programs align with the organization’s goals and mission statement: To move New Yorkers who are unhoused or at risk of homelessness—and who have housing vouchers—into safe, sustainable housing by quickly connecting them to available units with quality landlords. In addition to the Director of Development, the CPO will work closely with the Staff Attorney, and the technology team. It is anticipated that technology services will be outsourced and the CPO will work closely on ensuring the technology solutions support current and anticipated programmatic needs.
The CPO has an important role to play in stewarding relationships with internal and external partners. Government is a critical partner and the CPO will need to have positive relationships with government stakeholders. It is anticipated that the role will change, grow and expand over time and the ideal candidate is a flexible and innovative thinker who enjoys finding ways to surmount challenges. This position is a unique opportunity to help contribute to the successful housing efforts of homeless youth, individuals and families and make a meaningful impact on homelessness.
It is expected that the CPO will have three direct reports including: The Director of Housing Acquisition, The Director of Tenant Coordination, and The Director of Compliance and Evaluation. Over time, the team is expected to grow to add Housing Acquisition Managers and Tenant Coordination Supervisors along with Tenant Coordination Managers. This position is an ideal opportunity for someone looking to successfully manage an entrepreneurial and effective team.
The housing acquisition team will establish relationships with landlords and brokers, and will secure units for use by households with vouchers. The team will have resources to attract landlords, for example funding to make repairs or pay other fees needed to bring units online. The team will be responsible for securing apartments that meet standards required by the voucher system and have the ability to pay rent while a tenant is being matched to the unit and through move in.
The tenant coordination team will interact with prospective households and the nonprofits supporting them, and will handle tenancy support services. The team will assess each tenant’s needs for move-in, and assist in completing any paperwork required. Tenant Coordinators will remain attached to each household following move-in to provide tenancy supports.
The evaluation team will assess the implementation of the program and overall experiences of the landlords and households. Some of the key deliverables being measured include:
Efficiency: The time between issuance of vouchers and apartment move in with the goal of reducing the duration of homelessness through a seamless transition into housing.
Increased Housing Options: An increase in the number of units available to voucher holders
Better Housing Retention: An increase in the stability of households after move in due to an improved matching process, tenancy supports, and mediation services.
Improved Outcomes: For the high need households, stable housing can provide a number of improved outcomes that will be tracked and measured.
The CPO will also oversee an outcome evaluation to determine whether ANTHOS|HOME produces better outcomes than the current voucher rehousing system.
Qualifications & Skills
The CPO must be a seasoned and visionary leader with a minimum of 10 years of progressively responsible human service sector experience, including at least seven years in a leadership role. The ideal candidate will be passionate about serving the unhoused and have an entrepreneurial drive. A master's degree in housing, public administration, public policy, nonprofit management or other similar field is preferred.
Demonstrated experience in program innovation, supervision, funder relationships, and budgetary management.
Proven track record in program development and monitoring metrics for programmatic outcomes in homeless services, housing services, youth services or other related fields.
Knowledge of the NYC housing and vouchers process with strong community relationships in New York City, across government sectors, preferably with an emphasis on health and human services.
Experience working with evaluators and overseeing evaluation design and implementation.
Demonstrated resourcefulness in setting priorities and attracting partnerships with landlords or other key stakeholders
Ability to effectively collaborate with a dynamic leadership team in managing a new and growing organization.
Resourceful, adaptable, analytical problem solver able to respond to and address crises quickly and effectively, taking a balanced approach.
Sound judgment with a high level of business acumen. Can anticipate future consequences and trends and incorporate them into planning, development, and program refinements.
Flexibility, self-motivation, and the ability to manage multiple tasks efficiently with strong attention to detail.
Excellent communication skills, including ability to present recommendations to senior leaders and stakeholders.
Ability to work in a diverse and multicultural environment
Excellent writing and interpersonal skills
- • Competitive Pay: $125,000-$150,000 starting salary (dependent on experience)
• WFH/Hybrid work
• Fantastic Benefits
• A chance to be a part of a groundbreaking startup that will house vulnerable New Yorkers.
Applicants will receive confirmation of receipt of submission.
Anthos|Home is committed to creating a diverse, inclusive, and equitable workplace. Anthos|Home is an Equal Opportunity Employer and welcomes individuals of all backgrounds, experiences and abilities to apply.